Privacy Policy

Effective Date: July 6, 2026

Build America Custom Homes (“Build America Custom Homes,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when visiting our website.

This Privacy Policy explains what information we collect, how we use it, when we share it, your privacy rights, and how you can contact us.

Information We Collect

We collect only the information necessary to respond to your inquiries and provide information about our homes and services.

Information you may provide includes:

• Name
• Email address
• Phone number
• City, State, or property location
• Information about your project or homebuilding plans
• Any other information you voluntarily include in a contact form or email

We may also automatically collect limited technical information, including:

• IP address
• Browser type
• Device information
• Pages visited
• Date and time of your visit
• Referral website

This information helps us improve our website and understand how visitors use it.

How We Use Your Information

We may use your information to:

• Respond to your questions and requests
• Contact you regarding your homebuilding project
• Schedule consultations
• Provide information about floor plans, construction, financing resources, or building services
• Improve our website and customer experience
• Maintain website security
• Comply with legal obligations

Contact Forms

If you submit a contact form, the information you provide is used solely to respond to your inquiry and discuss your potential homebuilding project.

We do not require you to create an account to use our website.

Cookies and Analytics

Our website may use cookies and similar technologies to:

• Remember website preferences
• Improve website performance
• Analyze website traffic
• Maintain website security

Most web browsers allow you to control or disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.

How We Share Information

We do not sell your personal information.

We may share information only in the following circumstances:

• With trusted service providers who help operate our website
• When required by law or legal process
• To protect our legal rights or investigate fraud or security concerns
• During a business transfer such as a merger or acquisition

Service providers are required to use your information only for the services they perform on our behalf.

Email Communications

If you contact us, we may respond by email or telephone regarding your inquiry.

We do not send unsolicited marketing emails. If we begin offering marketing communications in the future, you will have the opportunity to opt out.

Data Security

We use commercially reasonable administrative, technical, and physical safeguards designed to protect the information we collect.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information only for as long as necessary to:

• Respond to your inquiry
• Maintain business records
• Meet legal or regulatory requirements
• Resolve disputes

Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing personal information.

Children’s Privacy

Our website is not directed to children under the age of 13.

We do not knowingly collect personal information from children under 13. If we become aware that such information has been collected, we will promptly delete it.

Virginia Consumer Data Protection Act (VCDPA)

If you are a Virginia resident, you may have rights under the Virginia Consumer Data Protection Act (VCDPA), when applicable.

Depending on the circumstances, these rights may include:

• Confirming whether we process your personal data
• Requesting access to your personal information
• Correcting inaccurate personal information
• Requesting deletion of personal information
• Obtaining a copy of certain personal information you have provided
• Opting out of targeted advertising, the sale of personal data, or certain profiling activities

Build America Custom Homes does not sell personal information and does not use personal information for profiling or automated decision-making that produces legal or similarly significant effects.

To exercise your Virginia privacy rights, please contact us using the information provided below.

The VCDPA generally applies only to businesses meeting certain processing thresholds. Even if those thresholds do not apply to our business, we strive to respect the privacy rights of all visitors.

California Privacy Rights

If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), including the right to:

• Know what categories of personal information we collect
• Request access to your personal information
• Request deletion of personal information, subject to legal exceptions
• Request correction of inaccurate personal information
• Limit the use of certain sensitive personal information where applicable
• Receive equal service and pricing regardless of exercising your privacy rights

Build America Custom Homes does not sell personal information and does not share personal information for cross-context behavioral advertising.

California residents may submit privacy requests using the contact information below.

Do Not Track Signals

Some web browsers offer a “Do Not Track” (DNT) setting.

Because there is no universally accepted standard for responding to these signals, our website does not currently respond to DNT browser requests.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated Effective Date.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact:

Build America Custom Homes
3017 Stratford Drive
Chesapeake, VA 23321

Phone: (757) 483-4848
Website: https://buildamericacustomhomes.com/